Minimise the Gap Between Maker and User by Henrik Kniberg "Product people - Product managers, product designers, UX designers, UX researchers, Business analysts, developers, makers & entrepreneurs March 03 2021 True #mtpcon, #mtpcon London 2019, Customer Research, Customer Testing, Prioritised Members' Content, Product Design, Stakeholder Management, Mind the Product Mind the Product Ltd 915 Product Management 3.66

Minimise the Gap Between Maker and User by Henrik Kniberg

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In this keynote from #mtpcon London, Henrik Kniberg, an organisational consultant and developer at Crisp in Stockholm, discusses how creating great products requires us to reduce the gap between makers and users.

Key points:

  • If we want to create products people love (like Lego, Minecraft and Spotify) we must reduce the gap between makers and users
  • Reducing the gap means limiting handoffs, using lots of different d…

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