Inclusive Design: Dreams and Disasters by Nancy Douyon "Product people - Product managers, product designers, UX designers, UX researchers, Business analysts, developers, makers & entrepreneurs August 08 2020 True #Mtpcon, #Mtpcon2, Bias, MTP Leader Members' Content, mtpcon digital, Prioritised Members' Content, Mind the Product Mind the Product Ltd 675 Nancy Douyon showing the images that represent phycisist Product Management 2.7

Inclusive Design: Dreams and Disasters by Nancy Douyon

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Nancy Douyon showing the images that represent phycisist

In this #mtpcon Digital 2020 keynote, Nancy Douyon, Design Ethicist and Product Philosopher, illustrates the importance of unlearning our Nobility Complex, taking our research away from Western cultures and looking at how we can design for underrepresented groups, leveraging our privilege to better serve everyone.

Watch the video to see her talk in full. Or read on for an overview of her key points:

  • Recognise your cultural biases, blindspots, and privileges
  • Invest time in research to deliver value beyond empathy
  • Leverage privilege to learn from and develop for marginalized communities

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