What’s your emergency? – Nathan Henry on The Product Experience "Product people - Product managers, product designers, UX designers, UX researchers, Business analysts, developers, makers & entrepreneurs September 09 2021 False Career, Podcasts, Mind the Product Mind the Product Ltd 7698 Product Management 30.792

What’s your emergency? – Nathan Henry on The Product Experience

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There’s no better training ground than working in Emergency Services for learning how to deal with stress, uncertainty, prioritisation with imperfect information, and challenging stakeholders. Coincidentally, these are all skills that are key to working in product. Nathan Henry joins us on the podcast this week to chat about how he leverages the skills he developed as a 911 Operator and uses them in his current role.

Featured Links: Follow Nathan on LinkedIn and Twitter | Brené Brown’s ‘Rising Strong’ book | Work with Nathan at Postlight | A day in the life of a 911 Dispatcher video

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Episode transcript

 

[buzzsprout episode='9006406' player='true'] There's no better training ground than working in Emergency Services for learning how to deal with stress, uncertainty, prioritisation with imperfect information, and challenging stakeholders. Coincidentally, these are all skills that are key to working in product. Nathan Henry joins us on the podcast this week to chat about how he leverages the skills he developed as a 911 Operator and uses them in his current role. Featured Links: Follow Nathan on LinkedIn and Twitter | Brené Brown's 'Rising Strong' book | Work with Nathan at Postlight | A day in the life of a 911 Dispatcher video

Support our sponsors

Give Sprig (formerly Userleap) a try for free by visiting Sprig.com to build better products.

Episode transcript

 

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