Sam spends his days drinking Aeropress'd coffee and scribbling interface designs, roadmaps and product ideas on scraps of paper. You can follow him on twitter at @smcllns.
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An illusion: ‘Product is the voice of the customer’
Deep dive: UX best practices for AI chatbots
Why every product and UX leader needs to be a storyteller
SUNDAY REWIND: How to make products that customers love
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