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Mind the Product

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Why great product managers think like therapists

Product Management

Sunday Rewind: Bootstrapping a product team by Ibrahim Bashir

B2B product management

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🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

The key principles of PLG: Leah Tharin at #mtpcon London 2025 (Product Advisor)

Why product managers are getting fired – Dave Wascha (CPTO and Advisor)

March’s top product management reads on Mind the Product

Breaking into product management: A practical guide for aspiring product professionals

5 difficult conversations and how to have them

Eira is an editor for Mind the Product. She's been a business journalist, editor, and copywriter for longer than she cares to think about.

Eira Hayward

This week’s Sunday Rewind is a look at<a href="https://uk.linkedin.com/in/kritisharma3" target="_blank" rel="noopener"> Kriti Sharma</a>’s 2019 #mtpcon London talk on whether AI can create a fairer world.
Kriti, a Google Scholar and UN Advisor, looks at the impact of artificial intelligence (AI) on decision making and at what product people should do to ensure it is ethical and fair.
The algorithms used by AI to make decisions are based on a combination of what they know about us, historical patterns and data, Kriti says. This inevitably is biased.
Kriti believes that product managers have an opportunity to start embedding a more conscious mindset and ensure more ethical decision making. This begins with a better understanding of the people our products serve.
We have an obsession with giving AI systems a personality, she adds.  Alexa, Siri and Cortana, for example, are mostly female and help with tasks such as ordering shopping. Male examples like IBM Watson and Salesforce Einstein make important business decisions for us. There is much gender inequality in the way we design AI and machine learning personas. Kriti believes that we should do better.
Kriti also talks through some of the principles she finds helpful when designing products. AI should reflect the diversity of the users it serves. It should be held to account and rewarded for showing its workings.
Watch the talk in full: <a href="https://www.mindtheproduct.com/can-ai-create-a-fairer-world-by-kriti-sharma/" target="_blank" rel="noopener">Can AI create a fairer world? by Kriti Sharma</a>
If you want to elevate your product management game and witness inspiring and actionable keynotes at one of our #mtpcon conferences then you can <a href="https://www.mindtheproduct.com/mtpcon/san-francisco/?utm_source=InternationWDContent&amp;utm_medium=content&amp;utm_campaign=mtpconsanfran">secure your place at #mtpcon San Francisco today!</a> Happening on June 14 – join us in-person or online.

core/freeform

AI ethics advice from former White House technologist – Kasia Chmielinski (Co-founder, The Data Nutrition Project)

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

LLM workflows for product managers: 3 key takeaways (Niloufar Salehi, Assistant Professor at UC Berkeley) – ProductTank SF

The future of product management: Insights from ProductTank San Francisco

Product lessons learned making early moves with AI in media: Lindsey Jayne (CPO, Financial Times)

A year with ChatGPT and product innovation: Navigating the AI landscape

How to keep your head about generative AI (when everyone is losing theirs) by Claire Woodcock

What we get wrong about technology by Tim Harford

Product management in the age of ChatGPT by Yana Welinder

How Canva uses AI-powered features to drive PLG

SUNDAY REWIND: Can AI create a fairer world? by Kriti Sharma

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SUNDAY REWIND: Can AI create a fairer world? by Kriti Sharma

Eira Hayward

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