In this thought-provoking keynote from #mtpcon London, Google Scholar and UN Advisor Kriti Sharma discusses the impact of artificial intelligence on decision making and what we, as product people, should be doing to ensure this decision making is ethical and fair.
Key Points
- Machine learning and decision making is often based on biased historical patterns and data
- Avoiding bias relies upon better understanding the user
- People can be more trusting of machines than other humans
- To create successful/useful products you must bring people together from different backgrounds
Kriti begins by talking about the robots she sees currently being built all around the world. These, she explains, are designed …
