LATEST POSTS

Video: Delivering a Pure Product

BY Martin Eriksson on December 4, 2013

There are some products you love. Some you even have a slightly unhealthy relationship with. Things you’re completely in love with, whether they’re apps, services or products. At Mind the Product 2013 Aziz Musa posited that these products are pure products, and that pure products is what we should all aim to build. Read more »

The Tyranny Of Big Displays And Perfect Networks

BY Martin Eriksson on August 8, 2013

We’ve all been there – swearing at our phones when our pithy Instagram pics won’t upload, cursing the data roaming charge as Dropbox decides to sync when we’re on holiday, cussing when the ‘next’ button is off the edge of the screen and we can’t get to it. Read more »

Why Your Products' Controls Should Have No Labels

BY Peter Hildebrandt on July 15, 2013

Have you ever found instructions on the shower faucet in a hotel room?  I’ll bet you have. Here is the shower in a Sunnyvale hotel at which I recently stayed. The faucet was so complicated to use that they had set aside a tile with instructions on how to use it. I probably could have Read more »

Fear or the fallacy of intuitive UX

BY Simon Cast on April 18, 2013

How often do people feel fear when they are using your product? I’m not talking the fear of a haunted house, but the fear of failure, the fear of screwing something up, the fear of making a mistake. Fear when using a product is always there, manifesting itself in different ways. On Twitter it could be Read more »

Consumer vs Enterprise Product Management

BY Martin Eriksson on February 26, 2013

Whether you call it consumer or B2C¹, enterprise or B2B², being a product manager on one side or the other has long been a defining characteristic. You either know how to build products for enterprises or for consumers and job ads make a big deal about focusing on one or the other. But is there Read more »

Video: The Week iPad App's UX Approach

BY Martin Eriksson on July 16, 2012

One of the reasons the development of The Week’s iPad app worked really well was that the team really understood an effective design process, which stems from the way an organisation defines digital product design. Back in the 80s and 90s people often likened design to art, that the creatives vanished behind a curtain, did Read more »

ProductTank: What do UX people want from Product Managers?

BY Janna Bastow on September 23, 2011

At the last ProductTank event, Jesmond Allen, UX director at cxpartners, spoke about what UX people want from PMs and they can best work together. Having had experience in both roles, she outlined the difference in job descriptions, pointing out that, in fact, the two roles were more alike than not. She identified this overlap Read more »

A classic example of how Google screws up design

BY Sam Collins on September 23, 2011

OSX Lion brought a lot of multitouch gestures into applications. One of my favourites is the two finger swipe right/left to go back/forwards in Safari. When you scroll to the page limits, Apple shows off that elastic rebound they mastered so well on iOS. If the back/forward function is available on that page, your swipe Read more »

Designing for Discovery

BY Martin Eriksson on May 3, 2011

Booking travel online has evolved massively over the last decade, but unless you know where you want to go and when, they’re next to useless. For the 30% of travelers that don’t know, figuring out the right destination means relying on a travel agent or wading through hundreds of searches to find one that matches Read more »

Designing a Modern CRM

BY Martin Eriksson on April 27, 2011

Tyler Tate is a leading UX designer, known for the 1KB CSS Grid, Founder/Head of UX of TwigKit and Head of UX for Nutshell CRM. He recently spoke at ProductTank and shared his experiences of building a brand new CRM – Nutshell – from scratch. Read more »