Stakeholder Management

In this ProductTank Toronto talk, Mitchell Gillespie (Director of Product Management at Wave HQ) shares some thoughts on what he calls “qualitative intelligence”. As product managers are constantly striving to understand why their customers and stakeholders behave in certain ways, they are often in dire need of high-impact qualitative understanding. Doing this will isn’t just Read more »

Why, in Product, it pays to fake it till you make it till you become it. Amy Cuddy’s famous TED talk says that if you fake confidence you will eventually become confident. Cuddy claims that by using confident body language like standing tall with arms on hips, we can convince our brains that we are Read more »

In this keynote from MTP Engage Manchester, Shaun Russell explains why product people need to lean into conflict. Key Points: Conflict aversion is learned behaviour The path of least resistance is rarely the right direction The stakeholder and product manager relationship should be transparent As product people, we must lean into conflict Shaun describes a Read more »

In this MTP Engage Manchester talk, Mind the Product’s Chief of Staff, Emily Tate describes how, as product people, we often find ourselves stuck in the middle of difficult negotiations, and while making everyone happy isn’t our goal, mastering stakeholder management is key to building successful products. Key Points: Stakeholders are your process users, they Read more »

If you listen to the end credits of the podcast every week, then you already know Marc Abraham’s voice – he’s ProductTank’s Global Coordinator, a co-curator of the Mind the Product conference, an author (of My Product Management Toolkit), and he’s got a day job as a Head of Product at ASOS.  What you might Read more »

If you’re new to a product management job then it can often be very hard to get access to all the information you need. But I’ve found that by building relationships, setting the future vision, and having faith in your capabilities as a product manager you can carve out a place for yourself. One of the Read more »

In this keynote from #mtpcon London, Henrik Kniberg, an organisational consultant and developer at Crisp in Stockholm, discusses how creating great products requires us to reduce the gap between makers and users. Key points: If we want to create products people love (like Lego, Minecraft and Spotify) we must reduce the gap between makers and users Read more »

Product people descended upon central London this morning for a series of Mind the Product training workshops, kicking off #mtpcon ahead of tomorrow’s conference. More than 400 conference attendees were up bright and early to join one of 14 workshops covering a range of topics from user research and stakeholder management to product roadmapping and Read more »

When product and engineering teams adopt an agile way of working, it’s all-to easy for them to leave other departments in the organization behind. But, there are techniques you can use which help to make your agile transformation more acceptable for everyone else in the business. Agile transformation, undoubtedly two words that strike fear into Read more »

In this closing keynote from #mtpcon San Francisco, product discovery coach Teresa Torres shares her insights on how product managers can co-create solutions with stakeholders and better manage expectations. Teresa starts by pointing out that we all find comfort in getting the right answer. She points out that product managers typically advocate for their own Read more »