LATEST POSTS

3 ways the Curse of Knowledge can Sabotage Product People

BY Alex Kemmler on August 20, 2020

The dreaded curse of knowledge! <thunderclap> One of the few psychological phenomena that’s actually as scary as it sounds. If you’ve done any reading on cognitive biases, you’ve probably heard of it. Here’s a common definition: “The curse of knowledge is a cognitive bias that occurs when an individual, communicating with other individuals, unknowingly assumes that […] Read more »

Managing Change - Joe Leech on The Product Experience [Rebroadcast]

BY The Product Experience on August 12, 2020

Just call him Mr Joe. A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong.  Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed […] Read more »

Product In The Enterprise - Alicia Dixon on The Product Experience

BY The Product Experience on July 22, 2020

All the sexy stories around product management come from startups, or revolve around working like a startup. Working in an enterprise gets much less respect – but being successful in a large firm is no picnic. It takes a very particular set of skills to be able to communicate, influence, prioritise and execute at scale […] Read more »

Why Product Managers Must Learn to say "I Don't Know"

BY Stanisław Plebanek on July 14, 2020

As product people one of our most important skills should be the ability to say no. We may have to use it when the stakeholders want to implement certain features or when the developers at our startup try to refactor the MVP code. But there is an additional power that you should master when developing […] Read more »

How Influential Leadership Builds Winning Products - Oluwatobi Otokiti

BY Sarah Oliver on July 10, 2020

An inspirational first-time talk from Tobi Otokiti asking us as product managers to consider ourselves as the product. See yourself as a product leader, not just a manager, and genuinely care for your team. Don’t be the aloof CEO of the product, but become a team player and get excited about your product – it will […] Read more »

Qualitative Intelligence by Mitchell Gillespie

BY Andres Phillips on July 6, 2020

In this ProductTank Toronto talk, Mitchell Gillespie (Director of Product Management at Wave HQ) shares some thoughts on what he calls “qualitative intelligence”. As product managers are constantly striving to understand why their customers and stakeholders behave in certain ways, they are often in dire need of high-impact qualitative understanding. Doing this will isn’t just […] Read more »

If you Pretend Everything's Under Control Then it Will be

BY Kate Clark on March 19, 2020

Why, in Product, it pays to fake it till you make it till you become it. Amy Cuddy’s famous TED talk says that if you fake confidence you will eventually become confident. Cuddy claims that by using confident body language like standing tall with arms on hips, we can convince our brains that we are […] Read more »

The Magic in Conflict by Shaun Russell

BY Jon Horvath on March 13, 2020

In this keynote from MTP Engage Manchester, Shaun Russell explains why product people need to lean into conflict. Key Points: Conflict aversion is learned behaviour The path of least resistance is rarely the right direction The stakeholder and product manager relationship should be transparent As product people, we must lean into conflict Shaun describes a […] Read more »

Stuck in the Middle: Mastering Stakeholder Management by Emily Tate

BY Jon Horvath on March 6, 2020

In this MTP Engage Manchester talk, Mind the Product’s Chief of Staff, Emily Tate describes how, as product people, we often find ourselves stuck in the middle of difficult negotiations, and while making everyone happy isn’t our goal, mastering stakeholder management is key to building successful products. Key Points: Stakeholders are your process users, they […] Read more »

I Got 99 Problems - Learning From Jay-Z - Marc Abraham on The Product Experience

BY The Product Experience on February 19, 2020

If you listen to the end credits of the podcast every week, then you already know Marc Abraham’s voice – he’s ProductTank’s Global Coordinator, a co-curator of the Mind the Product conference, an author (of My Product Management Toolkit), and he’s got a day job as a Head of Product at ASOS.  What you might […] Read more »