LATEST POSTS

How we Created a Successful Weekly User Feedback Program

BY Laure Parsons on June 1, 2018

If you’re a product manager, UX researcher, or startup founder, you know how valuable customer feedback can be. You’ve probably heard the current buzzword “continuous delivery” and recognise that learning about your users’ problems and experiences on an ongoing basis makes for better, more creative, and effective product decisions. You no doubt have also discovered how time-consuming getting this Read more »

Lost in the Agile Jungle? by Christian Becker

BY Christian Becker on June 1, 2018

When we compare today’s agile product management in practice with what we have seen some 10 years ago, not much has changed: Agility is still mainly limited to UX labs and A/B testing, and misses the potential value that could be found between the initial idea and a working product. The standard answer within product Read more »

How to Improve Your Team’s Conflict Competence by Julia Whitney

BY James Gadsby Peet on May 30, 2018

Conflict can be a productive way to collaborate as a team, ensuring a variety of perspectives are brought into a solution. It can also push teams apart, when it is focused on personal attacks rather than ideological disagreements. Improve your team’s conflict capability and you’ll see better decisions, more intense commitment to them, people holding Read more »

Standups Suck, and Here’s how to fix Them

BY Matej Latin on May 29, 2018

At one company I used to work for, I had three standups every morning. It should have been five because at one point I worked with four squads (making five with the design team) but I simply never joined them all. This is how my usual mornings went. I’d get to the office at around Read more »

How JustGiving Crowdfunding Went From an Idea to £100m in Five Years

BY Jonathan Waddingham on May 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. In 2012, when I was working as part of the JustGiving team responsible Read more »

What Blocks our Empathy in the Design Thinking Process?

BY Ines Oliveira on May 18, 2018

Empathy is the foundation of the whole Design Thinking process. Putting ourselves in someone else’s shoes enhances our ability to receive and process information, which helps us understand how other people experience the world. As a product designer, I know that empathy helps me to recognise the difficulties that people face, alongside their needs and Read more »

Clumsy Colossus or Gentle Giant by Julia Whitney

BY Petra Wille on May 15, 2018

At this year’s MTP Engage conference in Hamburg executive coach Julia Whitney delivered a well-received keynote on psychological safety, as many studies have shown it to be the most critical factor in building high-performance teams. As product managers we can ruin our team’s speed by “threatening” our team members. Most of the time we do so without Read more »

Why do we forget that product management is a tough career?

BY Rik Higham on May 14, 2018

From the outside, product management can seem like an attractive, simple role. In reality, it’s so much more than deciding what to build. It’s so much broader than people expect. Read more »

Using Habit-Forming Technology for Good by Nir Eyal

BY Yael Burla on May 2, 2018

Summary: In this ProductTank NYC talk, behavioral designer Nir Eyal examines the ways in which product design can influence consumer behavior, and discusses how to apply this thinking across various technologies to create a positive impact on the world. Companies and products are fighting for share of mind among consumers, so leveraging concepts from behavioral design Read more »

Ditch the Solution-First Mindset and Start by Defining the Problem

BY Ludivine Siau on April 26, 2018

Both in life and at work, we tend to come up with solutions before defining the problem they solve. From “I need to stop eating chocolate” to “let’s add Facebook Login to our online checkout”, we can’t help it. It’s natural – solutions and features are easy to imagine and talk about with other people. Read more »