LATEST POSTS

Matt LeMay: A conversation about clarity

BY Eira Hayward on February 5, 2020

Matt LeMay tells the story of a meeting he had with author and publisher Mike Shatzkin a long time ago: “I was just out of college, and I was trying to describe what I do. He had a moment of recognition, slammed his hand down on the table, and said, ‘synthesis and articulation, that’s what you Read more »

Are you a Builder or an Optimizer?

BY Rosemary King on February 4, 2020

As I’ve moved through various product roles over the last 10 years, I’ve come to realize that there are two types of product people – builders and optimizers. I fall very naturally and easily into one of these types and have found that it can be helpful to think about my own skills and career Read more »

Service Mapping by Katherine Wastell and Louise Nicholas

BY Andres Phillips on January 28, 2020

In this MTP Engage Manchester talk, Katherine Wastell and Louise Nicholas, Head of Design and Product Designer respectively at Co-op Digital, tell us how we can use service maps to fix some of the many problems that we can face in the world of product. The key points of their talk include: What is a service Read more »

The Importance of Being Clear by Lindsey Jayne

BY James Gadsby Peet on December 13, 2019

In this #mtpcon London talk, Lindsey Jayne, former VP Product at Monzo, discusses the importance of writing clearly in order to make better decisions and diversify thinking. Key points There is too much noise in our working lives – we are bombarded by words and thoughts which are difficult to understand By being clearer in Read more »

Make Great Products by Mastering Conflict and Communication by Shaun Russell

BY Shaun Russell on June 21, 2019

Product management is notoriously difficult to define. We are generalists, and we work with many others. We take responsibility for the lifecycle of our product. These statements apply to almost all product managers, but they paint an incomplete picture. It’s not Enough to be a Generalist It’s not enough to be a generalist or to Read more »

Managing Feedback: Do you start with a No?

BY Cliff Newby on October 29, 2018

Do you start with a “No”?  Defining your process for feedback will save time and improve feedback quality. My seven-year-old son has the gift of positioning, a trait he comes by honestly as his mother is a sales professional.  He knows that, given the opportunity to present his case the likelihood of approval increases.  Lately, Read more »

Failure is Yours, Success Belongs to the Team by Tessa Cooper

BY James Gadsby Peet on May 1, 2018

Summary: A  ProductTank London talk that advises you accept that you are part of any failure that happens and be specific about the issues that you face. This helps you to work through them as a team and sets an example for others to follow. When success does come, make sure you expose the specific Read more »

Good Behavioral Product Manager, Bad Behavioral Product Manager

BY Kristen Berman on January 17, 2018

A good product manager generally has a keen instinct for human behavior. However, the best product managers have learned how to incorporate the science of human behavior in a more rigorous way than just relying on instinct. This post (with a nod from Ben Horowitz’s seminal post) introduces the idea of a behavioral product manager (BPM) – a product Read more »

A day in the Life of Joe Leech, Product Consultant

BY Susanna Paevali on January 3, 2018

Joe Leech is an expert in product design strategy, UX and applying psychology in design. He’s recently written a book, “Psychology for Designers,” in which he focuses on recognising and using psychology as a design tool. He’s now a product consultant who works with a range of companies: “I plug into companies that have delivery Read more »

Why Product Managers Should be Generalists

BY Chris Bell on December 6, 2017

There’s an apocryphal tale that the poet Samuel Taylor Coleridge was the last person to have read everything. Given that he died in 1834 and the vast increase of information there’s been since then, you can understand how the tale started. Even 200 years ago, it was still possible to be an expert in many Read more »