LATEST POSTS

How AI Is Changing The Product Management Job Description by Mayukh Bhaowal

BY Andres Phillips on January 25, 2020

In this MTP Engage Manchester talk, Mayukh Bhaowal, Director of Product Management at Salesforce Einstein, takes us through how product managers must adjust in the era of artificial intelligence and what they must do to build successful AI products. Mayukh outlines five new skillsets that product managers must acquire. Problem Mapping Data is the New UI Read more »

Ground Rules for Applying AI to Product Management

BY Patrick Tsao on January 6, 2020

The hype around artificial intelligence (AI) and machine learning has led to lots of jargon, so that this very powerful technique has become more difficult to understand. The tips below have all helped me, so I hope this article will help product managers to cut through the noise and better understand how AI can fit Read more »

Building Search Products With Machine Learning - Shakhina Pulatova

BY Julie Celia on September 3, 2018

In this talk, Shakhina Pulatova gets deep on the art of searching. She takes us through search basics, to what powers search products, and ends with why you should give creating search products a try. On Intent The act of searching means the user has a question that needs answering, so the first key principle Read more »

Diogo Coutinho - AI in the Real World

BY James Gadsby Peet on March 9, 2018

Summary: Done properly, applied artificial intelligence (AI) can enhance the user experience across your product – providing value for your users and your organisation. However, you need to allow your users to make the final judgement, spend time training your model, build in feedback loops and be transparent about how you’re using AI. How to Read more »

Product Design in the Era of the Algorithm by Josh Clark

BY James Gadsby Peet on November 17, 2017

Machine learning has taken over huge parts of our world, from diagnosis of medical conditions to legal queries to beating human players in Go. How does this affect how we design, build, and manage products? In this insightful talk from Mind the Product London 2017, Josh Clark shares how we need to think about product Read more »

Building Products AI-First by Aparna Chennapragada

BY Martin Eriksson on July 14, 2017

This article is part of our AI Knowledge Hub, created with Pendo. For similar articles and even more free AI resources, visit the AI Knowledge Hub now. Over the last 5-10 years our computer’s ability to understand our voice commands and pictures have made dramatic leaps forward – from barely being able to understand simple commands Read more »

How to Build Great Products in the AI World

BY James Gadsby Peet on February 9, 2017

What does technology do to society? When technology and human ingenuity gets together, everybody in society profits. If you look at graphs of GDP / capita over long time periods (850 years+), the trend is always upwards. The only things that drag this progress down are severe periods of sickness (like the black death) and Read more »

The Future of Talking to Technology

BY Chris Massey on December 19, 2016

Christoph Auer-Welsbach, Partner Innovation Leader at IBM Watson, introduces us to Watson. ‘Talking with Technology’ is an engaging and thought-provoking talk about how Artificial Intelligence is changing the interface between humans and machines. The era of human-machine relationships is transforming customer interactions and provides new opportunities to scale and enhance human expertise.  As product managers, Read more »

How To Learn From Structure In Your Product Data

BY Shaona Ghosh on November 21, 2016

Shaona Ghosh (Postdoc at University of Cambridge, Engineering) talks about ways of leveraging data in order to build AI and machine learning algorithms that can learn and make intelligent predictions about the product. Data driven AI/Machine Learning algorithms Machine learning algorithms are bottom up AI techniques that are extremely good in finding patterns in data, Read more »

Designing Invisible Products

BY Dennis Mortensen on November 17, 2016

As we created our AI assistants – Amy & Andrew – to help people book meetings painlessly, we encountered quite a few product design challenges which were, quite frankly, completely novel. When designing an artificially intelligent agent that humans would enjoy interactive with via conversation, the factors you need to consider and the hoops you have Read more »