Mapping to Solve Product Problems


BOOK NOW | What is a map? | What you’ll learn | Remote format | Why MTP?


Why choose Mapping?

Product managers work within a complex landscape of organisational systems and processes, all intertwined and dependent on one another. As the product manager, your job is to help your team navigate these systems to uncover friction and opportunities, and drive action.


Mapping is an invaluable learning and communication tool you can use to break down any system, flow or process into digestible elements. This process will empower you to work through problems visually with your team, pulling apart complexity to uncover the next most valuable action.


Our course attendees building their maps 👆

But what is a map?

A map is a visualisation of the way pieces of information relate to one another. We are surrounded by simple maps every day: calendars, backlogs, meeting agendas. As product managers, we can use maps to help our teams pull apart complex problems and uncover the most valuable next steps to drive action. Maps can be applied in all areas of product management, to any problem.


Maps that you may have used before include user journey maps, stakeholder maps, process maps, service blueprints, technical audits etc. You can see a few examples of maps below. 



Key takeaways

Visualise complexity and spot opportunity

Use mapping as a tool (and a mindset!) to help you break down any system or process in order to work through challenges and uncover value, while maintaining visibility of the complex ecosystem your product sits within.


Foster a mapping culture

Confidently support yourself and your team to grapple with overwhelming problems and ideas by taking systems thinking approach and embracing your ever-evolving role as the facilitator in the mapping process.


Drive toward action 

Uncover the next most valuable step in pulling apart a complex problem, driving your team towards action, and ultimately, great products!

Find your next workshop

Upcoming Mapping sessions

Our courses are scheduled across multiple days in short blocks of time, allowing for participation from different time zones.


Our remote trainer-led courses are exempt from VAT

Training testimonials

What you’ll learn

During the course of this workshop, you will build your own map using a product problem or challenge from your own career. We have designed this workshop so that you take the learnings from each of the below modules and apply it right away using your own map, enabling you to fully grasp the concept of mapping. The opportunity to collaborate with your trainer and peers as you build your map is an invaluable way to get feedback and learn from your classmates.


  • Introduction to Systems Thinking – An overview of mapping, its origins in systems thinking, and how it can be used in your organisation
  • Problem Definition – Setting a goal for your map (what problem are you trying to work through, or what opportunity are you trying to uncover)
  • Key Elements of a Map – Understanding the different components of maps, how they can fit together, and where to start
  • Building your Map – Working through your own challenges by building your own map, with class discussions about how your peers are applying this thinking to their own work
  • Mapping ProcessDifferent approaches to maps, how to map when you have gaps in your knowledge, and processes for different mapping scenarios 
  • Mapping Outcomes – Effectively facilitating your map towards actions and leveraging your map for maximum impact
  • Mapping Culture What a mapping and systems thinking culture looks like, how you can ensure internal support of the mapping process, and an overview of map facilitation techniques


We will not cover:


Find your next session

How does remote work?

Our training courses are run in an interactive, remote format, conducted as two consecutive half-day sessions.
You can focus all of your time and energy into two concentrated half-days of product learning, wit full access to our tried-and-tested curriculumexpert trainers, and a community of product peers.
Each half-day will include live online lectures (via Zoom and other digital collaboration tools) interspersed with regular discussion, Q&As, and group activities to encourage hands-on learning.
To keep you energised and engaged, we’ll also run warm-ups and icebreakers, and take regular breaks.
Please note: You must attend both half-day sessions.

Find your next workshop

Why choose Mind the Product?

  • Hands-on and interactive keyboard_arrow_right

    Each workshop module contains an interactive component. This ensures that you have an opportunity to apply and work with each concept you learn about in a setting that will answer questions and facilitate critical thinking. We don’t think you can be “taught” product management, you have to do it – there will be virtual Post-it’s, our group collaboration tool (Mural), and group discussions – which really help you to internalise the concepts you are being taught and return to your role to put into practice straight away.

  • Expert trainers keyboard_arrow_right

    Every Mind the Product trainer is a working product manager. Your trainer’s product management experience enriches the curriculum by delivering diverse perspectives on best practice in different scenarios. Our trainers’ main goal is not to provide participants with all of the answers, but help facilitate them in asking the right questions.

  • Up-to-the-minute curriculum keyboard_arrow_right

    The Mind the Product workshop curriculum is treated as a product in itself. We keep all of our content up-to-date with the latest thinking and research, and iterate regularly, meaning that what we are teaching is always current.

  • You're joining a community keyboard_arrow_right

    Every workshop is a chance to (virtually!) meet your peers and share knowledge. As well as learning from your trainers, you’ll also learn from your fellow participants, hearing examples of product practice and challenges from a wealth of perspectives, industries, and levels of experience.


    And of course, once your workshop has come to a close it doesn’t stop there – there is still learning to be done via our blog, at our global ProductTank meetups, our conferences, and in our Slack community. In short, you’ll feel fully supported through your learning experience with us because you’ll have this wonderful product community at your fingertips.

  • By product managers, for product managers keyboard_arrow_right

    Mind the Product started with the first ProductTank meet up in London in 2010 with the simple aim of bringing together product managers to connect, share, and learn from each other. We are now the biggest product management community in the world and our aim has not changed. We are product managers at heart with the sole aim of making product people more successful and building products people love!

  • This is just the beginning keyboard_arrow_right

    We offer training for all levels of experience for product people at all stages of their career. If this is the start of your Mind the Product Training journey then together we have a great adventure ahead of us – we’ll nurture you along the way and give you the confidence you need to become an amazing product manager. And it all starts here…

Mapping resources

Find out more about the concept of mapping with these handy free resources:

Mapping your way to leadership

Start solving BIG problems for your customer, your team and your organisation through mapping, and start graduating up the ladder to leadership.

Are you a builder or an optimiser?

This blog post will help you to understand which kind of product manager you are - mapping is an essential skill for both!


In this episode, Rosemary King and Saielle DaSilva discuss the concept of mapping while answering questions from the community.

Product trends

This blog post discusses how systems thinking and mapping methodologies fit into your everyday product practice.

Mapping not right for you?

Choose from one of our other training workshops:
Product Management Foundations

Product Management Foundations

Understand your role

Communication & Alignment

Communication & Alignment

Collaborate strategically

Metrics for Product Managers

Metrics for Product Managers

User-centered metrics

Product Leadership

Product Leadership

Become an effective product leader


Stay in touch

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