As a teenager in the 90s in the US Bible Belt, you didn’t have to look far to find someone wearing an iconic bracelet with 4 simple letters: WWJD. This was meant to remind Christian youth to constantly evaluate decisions in their daily lives against the question, “What Would Jesus Do?”. It was intended to […]
Have you ever worked in an environment where one part of the business didn’t talk to the other? Are your Product and Engineering teams pushing (or pulling!) in different directions? Does your Marketing team know what is happening in the Contact Centre? Does Logistics know what has been happening on the website recently? Does the […]
Once upon a time, designers were convinced that they were doing the right thing. They didn’t question outcomes because they thought their motives were sound. Recently the conversation has shifted to become much more focused on user safety, trust and ethics. While this is progress, it has led people to feel they work in an […]
Speaker diversity is an important discussion to have when organising a conference. We all work and live in international and diverse communities, so our conferences should reflect this reality. These days, everyone checks the gender ratio when they scroll through the speakers list. I’ve been part of the curation team for the first two MTP Engage conferences […]
The Mind the Product Training curriculum is written in collaboration with dozens of expert product managers from countries and companies around the world. One the most consistent and frequent lessons that we teach in different workshops is “test early, test often”, also known as lean methodologies. Two years ago, when I started as Director of Training […]
