Gerard Dolan is a Customer/User Experience and Product Design Consultant. In this Toronto ProductTank talk he illustrates the power of experience mapping, answers the questions of what it is, why we do it and the value of doing it by exploring: The types of experience maps. The experience mapping process. Watch the video to see […] Read more »
In this closing keynote from #mtpcon San Francisco, product discovery coach Teresa Torres shares her insights on how product managers can co-create solutions with stakeholders and better manage expectations. Teresa starts by pointing out that we all find comfort in getting the right answer. She points out that product managers typically advocate for their own […] Read more »
While matchmaking is a core lever of any marketplace business, data crunched by Uber, Airbnb, and other marketplaces shows that engineering an optimal marketplace sometimes defies common sense. For example. You finish dinner and are ready to head home. You see plenty of Uber drivers, but you’re matched with a car 10 minutes away. It […] Read more »
Guido Lonetti’s career started out at age 14 in his bedroom – he built an MP3 search engine website that immediately started making money until his parents quashed that idea! In this episode, he shines a light on the diverse product culture in South and Latin America, where he’s spent time as a Head of […] Read more »
I recently raised something on Twitter that I’ve said in the past on conference stages, webinars, podcasts, Mind the Product and elsewhere – the timeline roadmap simply has to go. The topic led to a long thread of questions which I’ve decided to answer here. My Tweet was inspired when checking out Ecosia, a new […] Read more »
