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We have planned two days full of product learning for you. Check out the full schedule for the workshops, Leadership Forum, and conference.
We have an impressive lineup of world-renowned keynote speakers at their year’s conference. We will announce the first of our keynote speakers here soon.
The topics being covered by our keynote speakers will not be shared ahead of the conference. This is mainly because this is a fast-moving industry and we allow speakers to alter their talks up to the last minute to ensure we have the most relevant content. Also, since #mtpcon is a single-track conference, you don’t have to worry about picking talks ahead of time. To get an indication of what to expect, you can see talks from our past conferences.
We review speakers on a rolling basis and often have speakers confirmed for events a year in advance. You can learn more about speaking for Mind the Product and apply to speak on our website. Someone who doesn’t fit our current line-up might be a good fit for another event, so we will keep the application in case it’s relevant for one of our other events.
We do not distribute slides from the conference talks as the content belongs to the speakers, however, we are happy to share the ones that have been made publically available and include them in a follow-up blog post after the conference. Videos of the talks will all be available on our blog after the conference – we will release one video a week in the weeks and months following the conference.
If you’re a new mother, we’ve got a private room set aside just for you at the conference venue with power, but no refrigeration. Just get in touch with the team and let us know if you need it! If you are attending our workshops or Leadership events the day before the conference please let us know if you need this and we will help make arrangements.
All our venues comply with the ADA. If you have any accessibility requirements you think we should be aware of, please let us know before the day so that we can ensure we meet your needs and have someone on hand to assist you if required.
Real-time captioning will be available for all talks on conference day, provided by White Coat Captioning. This will be clearly visible from a number of places on in the hall – if you need close proximity access to please get in touch and we will help arrange a solution.
We are monitoring the COVID-19 outbreak and understand many people’s concern about large scale events at this time. We fully understand the severity of the situation, and with four months to go until the conference, we are (and will continue to) follow the advice of local government and health authorities to ensure that our events are run with the best interests of all those involved, in mind.
At this time, we are still working towards delivering you another excellent conference in San Francisco. Of course, if closer to the event the situation has not improved, we will issue further updates on any cancellations and issue full refunds to ticket holders.
In the meantime, however, we understand there may be nervousness and that you may have questions so we’ve put together some information and FAQs below to try and help with that.
If the event is cancelled, will I get a full refund?
We are paying close attention to government and World Health Organisation (WHO) advisories and are aware that if we get close to the event and local government bans large scale gatherings we might be forced to cancel – in this instance we will refund all attendees.
What is your refund policy?
Due to the current situation, we will be offering temporary flexibility on the time period in which you can request a refund: until further notice, you may cancel your ticket to either our workshops or conference (for a full refund) up to two weeks before the date of the event – that is the June 28 for our workshops and Leadership Forum, or June 29 for conference tickets. After the two week deadline has passed, we’ll assess any further refund requests on a case-by-case basis.
Should I cancel my ticket?
Of course we cannot make this decision for you, however, at this moment in time, we would advise that the best thing to do is to keep your booking for the time being. We understand that there are travel bans and various other restrictions in place at the moment but with four months still to go until the San Francisco conference, there is a lot which could change. As mentioned above, we’ve extended our refund policy until nearer the event and will refund all ticket holders if we are forced to cancel the event.
If the event goes ahead, what are you doing to ensure a safe environment?:
We can assure you that we’re doing everything we can, including working closely with our venues, to help you enjoy the conference in a safe environment. If the virus is still an issue when the conference comes around, we will be implementing requirements and advice for the day to minimise risk.
It is, of course, hard to say if this will happen in 2020 but below is some guidance on current and expected ticket availability based on previous years:
For full details on the situation, please see our full FAQs.
We will always provide at least one vegetarian/vegan and gluten-free option as well as dairy alternatives for coffee and tea. Given the scale of the event and the limitations of the venue, we are unable to cater to specific dietary requirements or allergies.
If you have very specific dietary needs, there will be a 90 min lunch break and the venue is in the bustling Hayes Valley which has a more diverse selection of food. If you have specific questions about dietary needs please get in touch beforehand.
Davies Symphony Hall (main conference venue)
Davies Symphony Hall is located in the Civic Center area of San Francisco, and the entrance is on Grove Street between Van Ness and Franklin. It is easily accessible from Muni Metro (Van Ness or Civic Center stations) and BART (Civic Center station). Get directions on Google Maps
Mission Bay Conference Center (workshops venue)
The Mission Bay Conference Center is easily accessible to parking, public transportation, freeway and airport connections, and conveniently close to AT&T Park, shopping, hotels and entertainment. Full details on directions and parking can be found here. Get directions on Google Maps
Registration will be in the central Atrium and clearly marked – please collect your badge at registration and you will be directed to the correct room.
Terra Gallery (Leadership Forum venue)
Centrally located on Rincon Hill, SOMA — just a short walking distance from San Francisco’s Moscone Convention Center, Yerba Buena Gardens, AT&T Park, the Financial District, major hotels and the Bay. Public transportation/BART nearby. Get directions on Google Maps
We have plenty of suggestions for hotels for you to stay at during your time in San Francisco which are close to the conference venue.
San Francisco is home to a little bit of everything: The sights and scenery, the one-of-a-kind events and world-class food, the welcoming people, diversity and rich history, the home of tech. Clearly, the attraction of San Francisco is not any one thing, but the combination of many different things. Find out more about visiting San Francisco at San Francisco Travel and check out a few of the things we recommend for you to do when you’re in the city.
You can connect with your fellow #mtpcon SF attendees on our official event app. Details will be emailed to ticket holders closer to the event.
We don’t share any attendee info before or after the event. We respect our attendee’s privacy and are compelled by GDPR laws to respect this (even in our US events). We do allow people to opt into our networking app in order to make the most of the connections on the day. More details on the networking app will be shared closer to the event.
There will be a networking app called Attendify available to delegates, who can ‘opt-in’ when purchasing their tickets through Eventbrite. There will also be a kick-off party hosted by one of our sponsors, more information about that will be sent out closer to the time of the conference. There will also be plenty of networking opportunities at the conference itself, as well as at the afterparty.
If you are attending the Leadership Forum, there will be a blind date dinner where you can meet and learn more about your peers and opportunities. More information will be sent out to Leadership Forum ticket holders about that closer to the date.
Our gold sponsors, Appcues and Mixpanel, are hosting this year’s official kick- off event, happening the night before the conference on July 15. This is a great opportunity to meet your fellow attendees, enjoy great food and drinks, and discuss product innovation and growth.
This event is free and exclusively for #mtpcon ticket holders (including workshop and Leadership Forum attendees). Admission is by ticket ONLY and eligible attendees will need a unique invite-code to claim their ticket. Codes will be emailed to you in the run up to the conference. If you do not receive your code please email tickets@mindtheproduct.com.
It wouldn’t be #mtpcon without an epic afterparty! After the final talk, join us for a reception at the conference venue hosted by our platinum sponsor Capital One. We’ll then kick off the #mtpcon afterparty at Verso/Forgery with plenty of food, drink, and fun provided! If you’re joining us, just remember to bring your conference badge – you’ll need it to get in!
Tickets for the conference, workshops, and Leadership Forum are all completely separate. Conference tickets do NOT give you access to workshops or the Leadership Forum, nor do workshop or Leadership Forum tickets give you access to the conference.
No, just turn up with your e-ticket (QR code) ready to scan and we’ll welcome you in. Your e-ticket was emailed to you when you bought your ticket and will be sent to you again 48 hours before the conference.
You may indeed! Just get in touch with tickets@mindtheproduct.com with your order number(s) and we will generate one for you.
If you were the person who purchased the ticket, you can change the details associated with your ticket by following these instructions.
If you were not the ticket buyer and you cannot reach the person who purchased the ticket in order to get them to change the information please contact us at tickets@mindtheproduct.com and we will help you make the updates.
The only discounts we offer are the Early Bird conference tickets (limit one ticket per order), which sell out in a matter of minutes, and the group discounts on General Release conference tickets where we do a 10% discount on 10 or more tickets. The ticket limit for purchasing online is 25. If you require more than 25 tickets, please email us at tickets@mindtheproduct.com. Team Discount does not apply to our Early Bird or Last Chance tickets. We do not have any discounts available for group purchases of our workshops or Leadership Forum.
To ensure you hear about the Early Bird tickets make sure you are part of our Slack channel and receive our newsletter.
Please see our full ticketing FAQs to understand how to change ticket name, the refund policy and invoicing questions.
Absolutely. Please fill out this form and we will issue you with an invitation letter. You will need to have already purchased a ticket for us to send you a letter. If your visa application is rejected for whatever reason, you can still request a refund in alignment with our refund policy.