About this role
The Maryland FAMLI Digital Services team brings a modern and cross-disciplinary approach to creating, launching, and continuously improving the digital services powering paid leave in Maryland. The team is responsible for providing human-centered experiences to workers who need to take paid leave, employers who need to provide paid leave, and FAMLI staff who process claims and provide direct support to the public.
We are adding 4️⃣ Product Owners to our existing Digital Services team.
These roles provide a career-defining opportunity for someone passionate about using product management and service design principles to deliver transformative digital services in a government space. The Product Owner is a unique, cross-cutting role that is meant to be the champion for user experience across all system components and is responsible for prioritizing, organizing, and delivering outcomes for a core audience, which may be external (e.g. employers, workers) or internal (FAMLI staff).
We are looking for candidates who have 5+ years of experience in product management, including
- Managing cross-functional teams in a remote-first environment.
- Working collaboratively with key stakeholders (e.g. internal teams, subject matter experts, policy) to understand product requirements.
- Working iteratively with users of digital products to define, build, improve, and maintain those products.
- Making effective digital product trade-off decisions that balance feasibility, user needs, value, and time.
We prefer all candidates to have:
- A keen interest in the challenges of public-sector service design
- Experience building alignment with stakeholders
- Experience with human-centered design
- Experience collaborating with multi-disciplinary teams to translate a product vision into a backlog and lead the team through smooth and continuous delivery.
- Experience with agile software development
- A history of having generated creative ideas to complex problems and followed through on the implementation of solutions
- An ability to communicate effectively with stakeholders, cross-functional teams, and business lines
A resume and written introduction are required for consideration. In your written introduction, briefly explain (maximum of 2 pages):
- Your core skills to a government employee who isn't familiar with product management
- Why you believe your experience and expertise will benefit the launch of paid leave in Maryland
- A project, accomplishment, or lesson from your government service experience that highlights your skillsets
- Your experience with any of the following:
- paid family and medical leave programs, policies, and users
- Salesforce, especially Public Sector Solutions and/or Benefits Management
- program-level data reporting and analytics
- knowledge management tools
Please consider checking out the full job description:
https://www.jobapscloud.com/MD/sup/bulpreview.asp?b=&R1=25&R2=001638&R3=0002
✍️ Note that our application form asks for your transcripts and driver’s license. ❌ This is not necessary or even useful ❌ Instead, please use those to upload your resume and written introduction (see above). Applications close on Friday, Nov. 28th.
[Product Owner] [ $97,972 - $125,317.] [ Permanent, full-time] [Hybrid, downtown Baltimore office ] [ No visa sponsorship and no recruiting agencies or contractors ]
