About this role
Brilliant Earth is partnered with Provn to recruit an AI Initiatives Product Manager.
We are seeking an experienced Product Owner to lead AI transformation initiatives across Brilliant Earth's business operations. This strategic role will drive the integration of AI-powered workflows throughout our organization, working closely with cross-functional teams to identify opportunities, define requirements, and deliver solutions that enhance our business and customer experience.
Key Responsibilities:
AI Strategy & Vision:
Develop and maintain the product roadmap for AI initiatives across all business lines including e-commerce, operations & supply chain, sales, customer service, marketing, and HR
Identify high-impact opportunities where AI can transform existing workflows and create new capabilities
Partner with executive leadership to align AI initiatives with company strategic objectives and mission
Cross-Functional Collaboration:
Work directly with business stakeholders across most departments to turn pain points into AI-enabled solutions & capabilities
Translate business needs into clear product requirements and user stories for AI solutions
Facilitate workshops and discovery sessions to uncover automation and optimization opportunities
Product Development Leadership:
Own the product backlog for AI projects, prioritizing features based on business impact and technical feasibility
Lead, steer, and champion the implementation and success of BE's custom-built unified agentic AI platform & framework
Define acceptance criteria and success metrics for AI-powered features and workflows
Partner with engineering teams to ensure successful delivery of AI solutions
Conduct user acceptance testing and gather feedback to iterate on AI implementations
Stakeholder Management:
Serve as the primary liaison between business teams and technology teams for AI initiatives
Communicate project status, timelines, and outcomes to stakeholders at all levels
Manage expectations and provide regular updates on AI transformation progress
Tools and Tech Stack
· Salesforce, NetSuite, Domo, Okta, Microsoft365, Oracle HCM
Required Qualifications
Bachelor's degree in business, Technology, or related field
5+ years of product management experience with at least 2 years focused on AI/ML products
Proven track record of successfully delivering complex, cross-functional technology initiatives
Strong understanding of AI/ML capabilities including natural language processing, computer vision, predictive analytics, and automation workflows
Experience working with business stakeholders to identify and prioritize digital transformation opportunities
Excellent communication skills with ability to translate technical concepts for non-technical audiences
Proficiency in product management tools (Jira, Confluence, Road mapping tools)
Technical background or ability to work closely with data science and engineering teams
Experience with agile development methodologies and user-centered design principles
Knowledge of data privacy regulations and ethical AI practices
Preferred Qualifications:
Experience with AI platforms and tools
Demonstrable ability to build custom agents and MCP tools
Background in jewelry, luxury goods, or sustainability-focused businesses
Experience in e-commerce, retail, or consumer goods industries
MUST COMPLETE THE AI CHALLENGES ON PROVN.CO: https://provn.co/org/brilliant-earth/jobs/6313ad1d-9548-499d-bf2a-8e616e0eb450
