LATEST POSTS

Reducing customer churn - Andrew Michael on The Product Experience

BY Louron Pratt on October 19, 2022

This week on the podcast experience, we’re talking all about churn. How do you reduce customer churn. What are the biggest obstacles? What are the biggest challenges? And are there any misconceptions behind the perfect churn strategy? Churn expert, Andrew Michael, CEO of Avrio, was able to answer all of our questions with ease and more. Read more »

Hick's Law - Keep it simple and straightforward

BY Vignaraj Gadvi on October 13, 2022

If you’re a product manager or a designer, you’ve probably heard the phrase “Keep it simple and straightforward.” But do you know where this advice comes from? Or why is it so important to design? The answer is Hick’s Law, which can help guide your decisions on design. Read more »

Learnings from London: What is it like to hold Google in your hand?

BY Louron Pratt on September 23, 2022

This week, we look back to #mtpcon London 2018. Google at the time just moved to making hardware such as Google Home. In this talk, Ivy Ross, Google’s VP of Design for Hardware at the time, led a keynote talk on working out what it felt like when you held Google in your hand. Read more »

Being user minded — MTP Engage Hamburg 2022

BY Tobias Freudenreich on September 1, 2022

This session On Being User Minded was one of the themed sessions during MTP Engage Hamburg 2022 (the others were On Being Responsible, On Giving Direction and On Being Human). Moderated by Product coach Shaun Russell, three high-profile speakers shared their perspectives on user-centricity. Read more »

NFT: the new playground for product designers

BY Ziyun Liang on August 4, 2022

If you have ever considered delving into an NFT project, know that there will be some culture shocks — it might take a while to wrap your head around the basic verbiage. After that, there were three main culture shocks that product design leader, Ziyun Liang learned. Read more »

Beyond Amazon.com: Amazon-as-a-Service

BY Shiva Hullinakatte on July 26, 2022

Amazon recently announced a “Buy with Prime” option that will allow Amazon’s prime members to purchase off Amazon’s website in other participating online stores. How is Amazon able to offer such services externally? What is the real business strategy plan at play here? Read more »

Surveillance art, dying phones, and fake likes - Dries Depoorter at MTP Engage Hamburg

BY Arne Kittler on July 25, 2022

For MTP Engage Hamburg 2022 we invited Belgian artist Dries Depoorter to talk about his body of work over the past five years. This spans interactive installations, websites, a best-selling mobile app, and physical products. Here’s a recap of what we learned from his engaging session. Read more »

The benefits of squad-led discovery — Jim Morris on The Product Experience

BY The Product Experience on July 13, 2022

How can product managers get more work done by doing less? On this weeks’ podcast, we spoke with Jim Morris, Founder of The Product Discovery Team about the benefits of having a team-led approach to research, and how that can be an effective way to collaborate effectively and improve your product over time. Read more »

Understanding and executing effective research

BY Louron Pratt on July 7, 2022

In this Ask me Anything (AMA) for prioritised members, Mind the Product’s Co-Founder, James Mayes, joined UX expert Laura Klien to answer all questions about research in product. Read more »

SUNDAY REWIND: How to make a product demo that stands out

BY Adam Oskwarek on July 3, 2022

In this Sunday Rewind post, we look back to when Oscar Santolalla offered engaging insights and practical advice on making a product demo that stands out. Read more »