LATEST POSTS

A classic example of how Google screws up design

BY Sam Collins on September 23, 2011

OSX Lion brought a lot of multitouch gestures into applications. One of my favourites is the two finger swipe right/left to go back/forwards in Safari. When you scroll to the page limits, Apple shows off that elastic rebound they mastered so well on iOS. If the back/forward function is available on that page, your swipe […]

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User Feedback, The Google+ Way

BY Sam Collins on July 25, 2011

Direct feedback from users of your product is an essential part of product management. While analytics will provide heaps of data to infer what users are thinking, direct feedback from users adds another dimension to this data. And Google seems to have upped the stakes recently. This is a look at one of the most important aspects […]

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Designing for Discovery

BY Martin Eriksson on May 3, 2011

Booking travel online has evolved massively over the last decade, but unless you know where you want to go and when, they’re next to useless. For the 30% of travelers that don’t know, figuring out the right destination means relying on a travel agent or wading through hundreds of searches to find one that matches […]

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Designing a Modern CRM

BY Martin Eriksson on April 27, 2011

Tyler Tate is a leading UX designer, known for the 1KB CSS Grid, Founder/Head of UX of TwigKit and Head of UX for Nutshell CRM. He recently spoke at ProductTank and shared his experiences of building a brand new CRM – Nutshell – from scratch. […]

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Lo-fi usability testing – Part 3: Ten top tips

BY Jock Busuttil on April 15, 2011

We’ve already covered in the previous articles what usability is and why you need to test it and what you need to do to prepare for your usability tests.  In this thrilling* conclusion to the trilogy, we get down to the nitty-gritty of how to run the tests and how to interpret and act on […]

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Lo-fi usability testing - Part 2: Preparation

BY Jock Busuttil on April 13, 2011

We’ve already covered in a previous article what usability is and why you need to test it. In this second instalment, I’ll be showing you what you need to do to prepare for your usability tests. Continue reading this article on I Manage Products… […]

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Lo-fi usability testing - Part 1: Background

BY Jock Busuttil on April 6, 2011

Quite a few people are put off usability testing because they think it’s complicated, time-consuming and expensive.  What you may not realise is that you can run a set of usability tests in a single afternoon that will uncover eighty percent of the problems your product has.  And the only specialist equipment you’ll need is […]

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