How to deal with cognitive bias in Product - Part 1

BY Christine Itwaru on June 5, 2023

In the first of a two-part series, Mind the Product’s Principal Strategist Christine Itwaru examines different forms of cognitive bias and looks at what product managers can do to combat them Read more »

From LaLa Land to The Matrix: Can AI replace product management?

BY Jing Hu on June 2, 2023

In this post Jing Hu looks at the astounding pace of the evolution of AI and how the marriage of human expertise with AI capabilities could potentially revolutionize the way we manage products Read more »

Why product management needs more english majors

BY Greg Bayer on May 30, 2023

What does an English degree offer that’s so unique and valuable to the product manager role? Greg Bayer, Managing Director at Silver Ridge Advisors delves into the transferable skills that can be used in the product craft. Read more »

Why customer support is a vital part of brand promise

BY Rob Armstrong on May 25, 2023

Customer success and support are an imperative part of the overall user experience of a product. In this post, Rob Armstrong explains how product and customer teams can work together to create an effective product strategy.  Read more »

7 things I’ve learned in my first 6 months as a product manager

BY Isaac Vargas on May 23, 2023

In this guest post, Issac Vargas, Product Manager at Microsoft Graph Developer Experience team, shares the key lessons he’s learned from his first few months in product.  Read more »

Narative, ethos, and pathos in product

BY Yohay Etsion on May 23, 2023

Yohay Etsion, a product management executive and coach has recently written a Kindle book called “Leading the Charge: The Blueprint for Building and Managing a High-Performance Product Organization”, which aims to provide an in-depth guide on how to build and operate a successful end-to-end product organization. Read more »

WHAM! A framework for workshopping product OKRs

BY Ayesha Farhat on May 18, 2023

OKRs are a great tool to drive a product team in the direction of the business strategy, but they can also be a means of motivating product teams. Product Director Ayesha Farhat shares a framework that she has used for product OKRs.  Read more »

The power of user-centered design: Putting your customers first

BY Roxanne Rosewood on May 16, 2023

In this article, UX Consultant, Roxanne Rosewood, explores the power of user-centered design and its impact on product development. Read more »

What are the key fundamentals of product management?

BY Daniel Chak on May 11, 2023

In this adapted chapter from his book The Product Manager’s Guide: Strategy, Psychology and Leadership at Work, Daniel Chak, Managing Director at JPMorgan Chase & Co. discusses the fundamentals of product management for those aspiring to break into the product management craft, or those who need a refresher and are looking to go back to basics.   Read more »

4 ways product managers can leverage ChatGPT to improve their product’s accessibility

BY Kirsty Lee on May 11, 2023

As a product manager, you may be looking for ways to improve your product’s accessibility. However, it can be a challenging task to identify and address all accessibility requirements during the product development cycle. Here are some ways in which a product manager can use an AI like ChatGPT to improve accessibility in their product Read more »