Articles Found

The Perks of Being a Generalist

BY James Whitman on December 6, 2018

I’m lucky enough to be able to say that I love what I do – but why? What is it that gets me up to go to work every day? Like many in our field, I fell into a product job somewhat by accident, but I count myself as very lucky to have done so. […]

Read More…

Break Down Silos to Build a Culture Focused in a Single Direction

BY James Whitman on November 26, 2018

Have you ever worked in an environment where one part of the business didn’t talk to the other? Are your Product and Engineering teams pushing (or pulling!) in different directions? Does your Marketing team know what is happening in the Contact Centre? Does Logistics know what has been happening on the website recently? Does the […]

Read More…