LATEST POSTS

An illusion: ‘Product is the voice of the customer’

BY Phillip Keiken on October 10, 2023

Discover why UX strategists, not just product managers, are the true ’empathy ambassadors’ amplifying the voice of the customer in this guest post, written by Phillip Keiken. Read more »

SUNDAY REWIND: Improving the UX of your terms and conditions page

BY Louron Pratt on November 6, 2022

Interesting a Terms and Conditions page is standard practice for every organisation, however, in this week’s Sunday Rewind, we look back to when Erik Episcopo delved into why it’s important to pay the greatest attention to the design of these pages. Erik opened by explaining the importance of a terms and conditions section, and provides three Read more »

Hick's Law - Keep it simple and straightforward

BY Vignaraj Gadvi on October 13, 2022

If you’re a product manager or a designer, you’ve probably heard the phrase “Keep it simple and straightforward.” But do you know where this advice comes from? Or why is it so important to design? The answer is Hick’s Law, which can help guide your decisions on design. Read more »

Moving from UX to product - Christian Crumlish on The Product Experience

BY The Product Experience on March 16, 2022

Author, Consultant, Product lead and recovering-UXer Christian Crumlish joined us on the podcast to talk about why someone might want to move from UX to Product Management, what superpowers they bring to the role, and the biggest surprises they might have. Read more »

Product and UX design - effective ways to work together

BY Eira Hayward on March 14, 2022

Product designers, UX designers, information architects – whatever title you choose for them – are the product people with responsibility for user experience. They play an essential role in shaping a product. How do they work to best effect with product managers? What do they want from their relationship with product management, and what in reality do they get? Read more »

Is it Time to Invest in Redesigning my Digital Product?

BY Mehmet Perk on January 26, 2021

Is it time to invest in redesigning my digital product? It is a question that many product leaders need to answer. This is an article to help you make the decisions by giving you contextual information and concrete examples. Some design activities can be applied as iterative improvements, like changing certain user flows to increase Read more »

The Biggest Missing Element in Most Product Experiences, According to Behavioural Science (Does Yours Have It?)

BY Kristen Berman on October 27, 2020

Libby was new to backpacking. Her first trip was a 4-day trek through the Sierras with a good friend who was far more experienced. Before setting off, they downloaded an app that tracked their speed, elevation gain and miles. At the end of the first day, they were eager to see how far and fast Read more »

The Blind Spots of B2B Product Vendors (And How to Fix Them)

BY Manohar Sreekanth on August 6, 2020

One of the interesting things about developing software in the Business-to-Business (B2B) space is that you often don’t know what users need, even when you think you do. Such blind spots may not be entirely your fault. Early in my career, I developed a software distribution tool for a CRM solution that ran on the Read more »

3 Things Product Managers can do to Serve Their Teams Better

BY James Gulland on June 29, 2020

Where can product managers add value, specifically to better serve their team, which in turn makes for a more aligned and functional product team? The product manager’s role is ambiguous at the best of times, although as Martin Eriksson alluded to in his write-up A Decade in Product – a Retrospective, the definition of the Read more »

MTP Prioritised: AMA with Scott Berkun

BY Imogen Schels on June 18, 2020

In this AMA, bestselling author and popular speaker, Scott Berkun, delivered an energetic session that got us all thinking differently about design. Here you can watch it all again, or read on for the overview. Scott’s the author of eight books, including The Dance of The Possible, The Myths of Innovation, Confessions of a Public Read more »