LATEST POSTS

Quantifying Qualitative Research by Leisa Reichelt

BY Emily Tate on August 10, 2018

At #mtpcon San Francisco, Leisa Reichelt, head of research and insights at Atlassian, took on our current approach to user research and how we take an evidence-based approach to doing completely the wrong thing. Five years ago, the industry was focused on just getting people to do any user research. Product managers weren’t regularly talking Read more »

Four Steps to a Free Data Analysis Platform for Your Product

BY Yoav Farbey on October 27, 2014

Understanding how customers use your product is a vital part of product management. To get this insight of how customers are interacting with your product, there are two different routes open to you: Qualitative research, or Quantitative research. Qualitative research involves such methods as user studies, sitting with a focus group, running workshops with users, Read more »

Why You Should Design Products for Yourself and No One Else

BY Greg Fisher on June 18, 2014

If you’re interested in becoming an entrepreneur or an inventor and making money from something you thought of and designed then there is one thing you need above everything else before you can begin: an idea that you can work from. If you hope to make money from a product then of course you need Read more »

Video: How to love A/B and Multivariate Testing

BY Janna Bastow on December 26, 2013

Running a multivariate test or even a simple AB test can be daunting. With each variation, there are additional tests to be run and measured, and it can all get overwhelming very quickly.  At ProductTank October, Alex Smith, the Site Development Manager at Charles Tyrwhitt, showed us what he measured and why, and talked about Read more »

Video: Data-Driven Nonsense

BY Janna Bastow on December 16, 2013

At ProductTank October, Lee Duddell, the Founder & Head of UX at WhatUsersDo, spoke about some of the potential pitfalls of using analytics. He argued that data is often incomplete, and that blindly following data can lead to incremental improvements that may actually hinder progress on your product. What’s more, he demonstrates how it’s easy Read more »

Lo-fi usability testing – Part 3: Ten top tips

BY Jock Busuttil on April 15, 2011

We’ve already covered in the previous articles what usability is and why you need to test it and what you need to do to prepare for your usability tests.  In this thrilling* conclusion to the trilogy, we get down to the nitty-gritty of how to run the tests and how to interpret and act on Read more »

Lo-fi usability testing - Part 2: Preparation

BY Jock Busuttil on April 13, 2011

We’ve already covered in a previous article what usability is and why you need to test it. In this second instalment, I’ll be showing you what you need to do to prepare for your usability tests. Continue reading this article on I Manage Products… Read more »

Lo-fi usability testing - Part 1: Background

BY Jock Busuttil on April 6, 2011

Quite a few people are put off usability testing because they think it’s complicated, time-consuming and expensive.  What you may not realise is that you can run a set of usability tests in a single afternoon that will uncover eighty percent of the problems your product has.  And the only specialist equipment you’ll need is Read more »