Archive | Product Management Skills

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The Most Effective Research Tools for Gathering Customer Feedback

It’s no surprise that product teams at companies large and small are increasingly emphasizing methodologies to capture customer feedback early and often. Generating feedback is critical to becoming a user-centric organization, and the chart below illustrates the overwhelmingly positive stock performance of the top 10 companies on Forrester’s Annual Customer Experience Ranking when compared to the […]

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Product Management Tactics Chalkboard

Product Management is a Team Sport

In my post what is a product manager, I define that person as the intersection of UX, business and technology. Many have misunderstood that to mean product managers are superior to those teams. Other product management definitions often fall back on the “product manager is the CEO of their product” trope. Both of these views […]

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How to Train Your Product Manager

In this competitive market, it’s essential for you to offer your employees opportunities for advancement and enrichment. Product managers must be confident in their abilities in order to conduct thoughtful and profitable business, to ensure an excellent user experience and to adeptly utilize technology for the betterment of the company and user alike. Product Management […]

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Fred Destin

Fred Destin – You need to embrace chaos to succeed

Fred Destin, partner at Atlas Ventures and 12-year veteran venture capitalist, talks about the increasing pace of change in the world, the chaos that can create and how we can thrive in that chaos. In this inspiring talk he lays out how difficult it is to predict and define success in today’s fast-paced society. He […]

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Tight team

Product Managers: Vision, Instinct & Obsession

I wanted to note down my experience of the product management role as after speaking to a few startup founders I’ve heard a lot of differing opinions, at least here in London. (In this post I’ll use the word customer over the word user as I prefer it. User sounds a bit hollow). The basics […]

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Dave Wascha discussing Product Culture

Video: Cardinal Sins of Product Management

Thou shall not say “Because that’s the way we’ve always done it.” This was among the lessons we learned from Dave Wascha, Chief Product Officer at Moo.com, at ProductTank March. As Dave said, “This is the most scary, terrifying, insidious thing we face as product managers, and the older you get the more baggage you […]

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