Archive | Product Management Skills

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4 Design Skills Every Product Manager Should Have

The importance of design is a common refrain these days in the tech industry — to the point of almost being a cliche. Whether in the consumer (Airbnb, Uber, Dropbox) or enterprise (Slack) space, examples abound of companies creating immense value through great design. It’s no wonder that for the first time ever, over half […]

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Rochelle King

Video: Rochelle King on Managing Conflict

We spend a lot of time and effort avoiding conflict but inevitably as product managers and designers we engage in conflict on a regular basis, whether it’s dealing with other teams, giving constructive criticism or simply while engaging divergent points of view. As the leader of user experience at Netflix and now Spotify, Rochelle King […]

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Build Better Products With Effective MVPs

The concept of an MVP – or Minimum Viable Product – is a one that comes up a lot in product development. MVPs are an intrinsic part of the build-measure-learn process at the heart of product management processes, offering maximum benefit for minimum effort. Correct implementation of MVPs allows product managers to learn more about customers, deliver […]

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Tom Chi at Mind the Product San Francisco

Video: Tom Chi on Rapid Prototyping & Product Management

Tom Chi has practiced rapid prototyping for over 15 years, on everything from software to hardware, organisational design to entrepreneurship. And a lot of the lessons he has learned in rapid prototyping are directly applicable to the discipline of product management. In this exceptional talk from Mind the Product San Francisco in June 2015, he […]

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The Most Effective Research Tools for Gathering Customer Feedback

It’s no surprise that product teams at companies large and small are increasingly emphasizing methodologies to capture customer feedback early and often. Generating feedback is critical to becoming a user-centric organization, and the chart below illustrates the overwhelmingly positive stock performance of the top 10 companies on Forrester’s Annual Customer Experience Ranking when compared to the […]

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Product Management Tactics Chalkboard

Product Management is a Team Sport

In my post what is a product manager, I define that person as the intersection of UX, business and technology. Many have misunderstood that to mean product managers are superior to those teams. Other product management definitions often fall back on the “product manager is the CEO of their product” trope. Both of these views […]

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How to Train Your Product Manager

In this competitive market, it’s essential for you to offer your employees opportunities for advancement and enrichment. Product managers must be confident in their abilities in order to conduct thoughtful and profitable business, to ensure an excellent user experience and to adeptly utilize technology for the betterment of the company and user alike. Product Management […]

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