Author Archive | Jess Lane

Rahel Bailie discussesthe importance of content in localisation at ProductTank London

Best Practices for Localisation

Rahel Bailie (Chief Knowledge Officer at Scroll LLP) describes content as the “new front door” to your business. From the home page to the error message on your checkout- content enables customers to understand your product and connect with your brand. The process of localisation adapts your content to make it understandable and recognisable by […]

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Christian Miccio and Kana Butkovic talk about internationalisation of complex products at ProductTank London

Launching Complex Products in International Markets

Christian Miccio (VP Product at First Data) and Kana Butkovic (Programme Director at First Data) set out a detailed strategy for launching physical products on an international scale. How do you manage return policies within a delivery supply chain that stretches across several countries? To what extent is your business model governed by local regulations? […]

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