Archive | April, 2011

Designing a Modern CRM

Tyler Tate is a leading UX designer, known for the 1KB CSS Grid, Founder/Head of UX of TwigKit and Head of UX for Nutshell CRM. He recently spoke at ProductTank and shared his experiences of building a brand new CRM – Nutshell – from scratch.

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Lo-fi usability testing – Part 3: Ten top tips

We’ve already covered in the previous articles what usability is and why you need to test it and what you need to do to prepare for your usability tests.  In this thrilling* conclusion to the trilogy, we get down to the nitty-gritty of how to run the tests and how to interpret and act on […]

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Lo-fi usability testing – Part 1: Background

Quite a few people are put off usability testing because they think it’s complicated, time-consuming and expensive.  What you may not realise is that you can run a set of usability tests in a single afternoon that will uncover eighty percent of the problems your product has.  And the only specialist equipment you’ll need is […]

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